Case Study . Ryman Healthcare
Ryman Healthcare achieves compliance on Passive Fire documentation through Clarinspect.
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Captures the build of each penetration electronically with photos
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Inspect and report on the penetrations using the same system
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No more need for paperwork or double handling of reporting
About
Ryman Healthcare has been delivering pioneering retirement living since 1984, with 45 Ryman retirement villages now throughout New Zealand and Australia, with another 11 in the pipeline.
Ryman Healthcare and Clarinspect first began working together after Ryman started a project at their Invercargill retirement village. Ryman needed to complete a register of all the passive fire penetrations on the project to meet the compliance requirements of Invercargill City Council.
Although Ryman had their own internal system when it came to undertaking inspections, the Ryman team working on the Invercargill project needed a passive fire focussed system. Gil Fielding, a Property Systems Advisor at Ryman reached out to Clarinspect to discuss what her property team needed and to explore Clarinspect’s options.
From the initial demonstration, Gil could see that Clarinspect offered the solutions they needed from the very beginning.
What Ryman needed
The Ryman property team needed an inspection system that was easy to use onsite and could be tailored so that each member of Gil’s team had the ability to jump in and out of the system.
The system needed to provide the Ryman team with the support they needed when undertaking inspections in the field while also being able to confidently use the Clarinspect App, regardless of their ability or knowledge of technology.
They needed to generate a register of all penetrations, what products were used, what system applied, and who installed it - all with supporting photographs and a floorplan showing where it was installed.
The Fire QA (Clarinspect) approach
After an initial meeting, Gil was impressed with what Clarinspect could provide the Ryman team and signed up for a trial of the Clarinspect App and Hub so they could try it out for themselves.
Clarinspect deployed the standard Install logging system, which enabled the recording of each stage of installation, along with photographs and also marking the work up on an individual floorplan.
When these installs are completed the Hub aggregates all the work and presents all installations on a single floorplan, so all work can be seen together.
Following this trial period, Gil and the Ryman property team could see that Clarinspect was exactly what they needed for the Invercargill project and could be used in the future on other sites.
One of the factors that made Clarinspect stand out throughout the Invercargill project for Ryman was the ease of the Clarinspect system.
The system was simple to use with no complications and Gil appreciated how easy it was to use for the members of her team that were computer savvy as well as the ones who were more used to a paper-based form system. That the App could be tailored to Ryman's needs and App changes pushed out to the Ryman team onsite quickly and smoothly.
Gil said that the managed trial from Clarinspect allowed the team to get to know the system, which helped them make the decision that Clarinspect would do what they needed.
Example Floor plan showing some penetration build log locations
Business outcomes
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Keep a clear and organised register of the penetrations required by the City Council
Before using Clarinspect, Ryman’s team had to collate all the necessary images separately which would then need to be marked up individually before being added to a report at the end of the process, creating three different types of work.
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Excellent customer support
Gil was impressed by the amount of client support that she received from the Clarinspect team, not just during the trial period but since becoming a client as well. Whether there was something she was unsure about or needed to clarify in the Clarinspect Hub or App, she found the Clarinspect team support “absolutely wonderful” and very responsive to all her requests and questions.
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No more need for paperwork or double handling of reporting
Thanks to Clarinspect’s digital system, Ryman was able to take photos on the app, mark up the photo, then this image went straight into an 'as-built' report for that penetration. This reduced a lot of the stress of trying to remember the details when back in the office much later.
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Saving valuable time and reducing errors
By using Clarinspect, Gil and her team saved many days of effort in the material collation process which they needed to meet the compliance requirements of the City Council. Once a penetration was logged and finished in the app, a report was made automatically and this data pulled straight into an excel spreadsheet register at the click of a button. This efficiency saved time and reduced errors for the Ryman team.
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QA Inspection system also adopted
After the standard PF Install system project was complete, further inspections and reports were developed to meet Rymans requirements. The most recent being the Clarinspect QA Inspection system, which can be used to identify any 'issues' during construction which can be passed on for the contractor to rectify.
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“The Clarinspect app is easy to use and getting it out onto site and the team using it was a breeze.”
- Gil Fielding, Property Systems Advisor
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“One of the benefits of the Clarinspect system is how it cuts down the lengthy time process of material collation."
- Gil Fielding, Property Systems Advisor