Issue Tracker App
Fix it, prove it, sign it off!
Assign defects for resolution and live tracking.
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Original issue description and photos are saved as read only so can not be edited.
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Separate fields are available for recording resolution photos and descriptions.
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Take and annotate photos throughout.
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Mark up floor plans.
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Output 'as-fixed' PDF report for each issue.
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View live snag / defect / issue tracking on the hub.
Report to your customers faster and more accurately.
Streamline your issue management using Clarinspect. Once a snag / defect / issue is recorded in the system, you can assign it for resolution and get photos of before and after to prove the fix that was done.
Issues are identified from using the Site Inspection App and are extracted from the report to create individual issues for resolution by your assigned contractor. This is a straight-forward app to show an identified issue / snag / defect and the fix undertaken.
Each issue includes a marked up floorplan showing the location, photos of the issues, and details as entered by the site engineer / inspector.
The contractor can then address each issue and you can see, in real time, which issues have been resolved. This system increases the speed and improves clarity around issue close-out.
Quickly create draft issues for assignment from site inspection!
Converting a Site Inspection creates individual assignable issues for action, each with marked-up floor plan, site photos and solution details.
Once you have approved the inspection report, turn each identified issue into an individual assignable job for resolution.
Simplifying the process for Inspectors and Engineers.
You can now see which issues have been signed off at a glance.
No more managing the remediation through confusing and numerous emails!
Once all of the issues have been signed off, you get an issue register in excel and a zip file of all of the issue reports.
Send to the client - and done!
Contractors can easily manage and track defect resolution.
On the app and see the set of issues that the inspector has found.
Go to each issue, see the location, photo and comments and manage the fix.
Once fixed, you can quickly record details and photos of the remediation / fix in the app and the inspector can access these and sign it off.
No more emailing photos again and again, avoiding confusion on which issues are signed off and which issues are awaiting a fix.
Why use Issue Tracker?
Easily prove compliance. Show that all issues identified were fixed.
Manage multiple issues at the same time.
Create a live issue tracking spreadsheet on demand, including 'as-fixed' PDF reports.
Using the app to record the issue provides visual clarity for the contractor, reduces the need for email communication, and saves your valuable time.