Case Study . BJS Group
BJS Group uses Clarinspect to improve inspection efficiencies and quality assurance
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Captures the details of each penetration in a straightforward system.
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A system that has streamlined their processes, from the team in the field to the reports produced for the clients.
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Produces a register of work done and fully marked up floorplans showing the location of each fire penetration.
About
Based in Brisbane Australia, BJS Group manages a wide range of projects within the passive fire, and fire rated joint sealing sectors. These include commercial buildings, walkways, sporting facilities, pools, car parks and shopping centers.
BJS Group has worked on projects such as large-scale high rises that span 76 levels. Their business mission is to bring an all inclusive, quality approach for the installation and certification of fire-rated joint sealing, and passive fire protection, to the construction industry.
Queens Wharf, Brisbane - via BJS Group
What BJS Group needed
Before finding Clarinspect, BJS Group used a paper system that was time-consuming and frustrating, both on-site and back in the office reconciling work done.
BJS Group’s Director Luke Mackey and Office Manager Chantelle Garay wanted an online system that would streamline their processes, so they could deliver the reports the customers wanted.
They needed a system that would rapidly produce registers of work done and fully marked up floorplans showing the location of each fire penetration.
The system also had to be straightforward to use by staff with a wide range of technological abilities so that everyone on site could be trained quickly on how to use it.
The Fire QA (Clarinspect) approach
Clarinspect sat down and discussed with Luke and Chantelle about what BJS Group needed to achieve through the Clarinspect online service. BJS Group had previously tried several other digital systems but had found they hadn’t delivered the outcome they needed. In particular, what Clarinspect offered in the way of image collation and markups of images and floorplans, along with the ease with which registers of all installed work could be created, matched their needs.
BJS Group undertook a managed trial of Clarinspect. This allowed them to get their team up to speed rapidly, with a low risk, hand-holding approach from Clarinspect.
They got to work and within a week of the system being made available, they found it more than met their needs.
An aspect that Chantelle said she greatly appreciated about Clarinspect from the very beginning, was how BJS did not have to explain the Passive Fire sector and the requirements they needed to tick off onsite. “The fact we didn't have to explain the Passive Fire market at all was so great and really refreshing.” Chantelle said, "The staff at Clarinspect just understood what was needed."
BJS Group found that being able to specifically tailor Clarinspect to what they needed for their own reporting processes was extremely helpful. Previous digital systems that BJS Group had tried before Clarinspect, had redundant features that BJS didn't need and which could not be edited or cut out. It was very important to the BJS team onsite to be able to input the data quickly, and cleanly which Clarinspect delivered through its clean focused app for onsite work.
Ocean Apartments by Meriton - Via BJS Group
Business outcomes
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Easy and adaptable app
BJS Group found that Clarinspect made completing work onsite much easier and quicker. They also greatly appreciated the flexibility and adaptability of the system.
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Ability to mark-up on the site plan
Registers generated for delivery and the office staff can create their own spreadsheet templates for reporting. The site plan management in Clarinspect, with the automatic mark-up as work is done, proved a very powerful and beneficial feature, especially when delivering the final compliance package to the end-customer.
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Saving hours of time
Back in the office, being able to do bulk corrections across all work (for typos, say) was very useful and has helped save a lot of time. Chantelle also saved tens of hours per project using the linked excel spreadsheet to generate install registers.
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Tailored system to meet their needs
Chantelle enjoyed how the system could be tailored exactly to how she or the people onsite needed it to be. She also appreciated how versions of plans could be loaded, as plans often change during the course of a project and the Clarinspect system supports this, automatically adjusting all markup across versions.
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Ability to mark-up photos and add drawings inside the app
The ability to add drawings inside the app was “fantastic” and much-needed for the team when they were out onsite.The ability to mark up photos and images in the Clarinspect App was a deciding factor as it streamlined their processes, and made it very clear what was happening on site.
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Inviting engineers to ‘monitor’ the work
Inviting the prime contractor, or Fire Engineer, into Clarinspect as a 'Monitor' on the project was the icing on the cake as it reduced requests for information as they could view all work in progress.
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“It’s been fantastic that Clarinspect has been on the same page with us from the very beginning.”
- Chantelle Garay, Office Manager
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“Clarinspect makes it easier for us to all communicate and see what’s being done."
- Chantelle Garay, Office Manager
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“Being able to contact the Clarinspect team easily and request changes or have something added to the app was one of the great parts of working with Clarinspect.”
- Chantelle Garay, Office Manager